At The Fabled Bakery, we take your privacy seriously. We are committed to keeping your personal information safe and will only use it where it is necessary to provide our products and services, manage your orders, or communicate with you.

When you contact us, request a quote, place an order, complete a contact form or otherwise interact with The Fabled Bakery, we may need to collect certain information from you. We will only request information that is reasonably necessary for the service or transaction you are making.

We will not sell your personal information or share it with unrelated third parties.

If you have any questions about how we collect or use your information, please contact us at thefabledbakery@hotmail.com

What information do we collect?

Depending on how you interact with The Fabled Bakery, we may collect information such as:

• Your name

• Email address

• Telephone number

• Address

• Collection or delivery details

• Billing and payment information

• Details about your order or enquiry

• Cake design, flavour and event details

• Relevant allergy or dietary information

• Any other information you choose to provide when communicating with us

We only collect information that is relevant and necessary for providing our services.

How do we use your information?

We use your personal information to help us provide the products and services you have requested. This may include:

• Responding to enquiries and messages

• Providing quotes

• Taking and managing orders

• Arranging collections or deliveries

• Processing payments

• Communicating with you about your order

• Managing customer records and business administration

• Accommodating relevant dietary or allergy requirements

• Dealing with queries or complaints

• Meeting our legal and accounting obligations

We will only keep your information for as long as we reasonably need it for these purposes or where we are legally required to retain it.

Payments

We do not intend to store complete credit or debit card details ourselves. Payment providers will handle your payment information in accordance with their own privacy policies and security procedures.

You can find further information about how your chosen payment provider handles personal information within their own privacy policy.

Sharing your information

We will keep your personal information confidential and will not sell or share it for unrelated purposes.

In some circumstances, we may need to share limited information with trusted third parties where this is necessary to provide our services. For example, this may include delivery providers, couriers, website providers, payment processors, accountants or other service providers who assist us in running The Fabled Bakery.

We will only provide information that is necessary for the relevant purpose and expect appropriate measures to be taken to protect your information.

We may also disclose personal information where we are legally required to do so, for example in response to a lawful request from a court, regulator or law enforcement authority.

Keeping your information secure

We take reasonable steps to protect the personal information we hold and to prevent it from being lost, misused, accessed without permission or disclosed inappropriately.

However, no online system or method of transmitting information over the internet can be guaranteed to be completely secure. Please keep this in mind when submitting information online.

We will not keep your personal information for longer than is reasonably necessary, taking into account the purpose for which it was collected and any legal requirements that apply.

Your rights

Under UK data protection law, you have rights concerning the personal information we hold about you.

Depending on the circumstances, you may have the right to:

• Ask what personal information we hold about you

• Request a copy of your information

• Ask us to correct information that is inaccurate

• Ask us to delete your information in certain circumstances

• Ask us to restrict how we use your information

• Object to certain uses of your information

• Withdraw your consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the details provided below.

Cookies

Our website may use cookies. Cookies are small text files that are placed on your device when you visit a website.

We may use cookies that are necessary for our website to function correctly, as well as cookies that help us understand how visitors use and navigate our website.

Depending on the type of cookies used, you may be able to manage or refuse certain cookies through our website's cookie settings or through your browser.

Marketing

We may occasionally send information about The Fabled Bakery, including new products, offers, events or other updates.

Where required, we will only send marketing communications where you have given us permission to do so.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be published on this page, so we recommend checking back occasionally to ensure you are aware of any changes.

Contact Us

If you have any questions about this Privacy Policy, how we use your information, or would like to exercise your data protection rights, please contact:

The Fabled Bakery
Email: thefabledbakery@hotmail.com

We will be happy to help with any questions or concerns regarding your personal information.